Relationship Banker II

TD; Hendersonville (NC); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank in Hendersonville, NC seeks a Customer Service Associate to provide everyday banking support and basic account maintenance, while delivering a high touch, relationship-driven client experience.

You will handle transactions, educate clients on products, coordinate with specialists, and uphold TD's risk and regulatory standards. Evening, weekend hours may be required.

This role emphasizes hospitality, accuracy, and problem solving as you help clients achieve their financial goals.

Qualifications

• High school diploma or GED required.
• 1+ years demonstrated experience working with clients or in related activities.
• Teller or cash-handling experience preferred.
• Ability to work evenings, weekends and holidays as scheduled.

Responsibilities

• Orchestrates client experience by managing client flow and inquiries.
• Serves as hospitality ambassador delivering relationship-driven service.
• Educates clients on banking products and digital capabilities to enhance convenience.
• Engages in proactive outreach for consumer account needs and referrals.

Skills

Communication skills

Customer service experience

Problem solving

Multitasking

Microsoft Office

Education

High school diploma or GED

1+ years demonstrated experience with clients

Teller or cash-handling experience

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank in Hendersonville, NC seeks a Customer Service Associate to provide everyday banking support and basic account maintenance, while delivering a high touch, relationship-driven client experience.

You will handle transactions, educate clients on products, coordinate with specialists, and uphold TD's risk and regulatory standards. Evening, weekend hours may be required.

This role emphasizes hospitality, accuracy, and problem solving as you help clients achieve their financial goals.