Relationship Banking Associate

TD Bank Group; Wilmington (DE); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank Group in Wilmington, DE is seeking a front-line Banking Associate who delivers everyday banking with accuracy and a high-touch client experience. You will greet customers, process transactions, open basic accounts, and connect clients to specialists to meet financial goals while upholding risk and regulatory standards.

The role requires excellent communication, organization, and problem-solving skills, with the ability to work evenings, weekends, and holidays as needed.

Qualifications

• High school diploma or GED is required.
• 1+ years of client-facing experience or volunteering counts.
• Cash-handling experience is preferred.

Responsibilities

• Orchestrates the overall client experience by managing client flow and referrals.
• Serves as hospitality ambassador delivering relationship-driven client experiences.
• Educates clients on banking products and digital capabilities.
• Engages clients through proactive outreach and appointment scheduling.
• Balances client needs with policy, risk awareness, and compliance.

Skills

Customer service

Cash handling

Communication

Microsoft Office

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank Group in Wilmington, DE is seeking a front-line Banking Associate who delivers everyday banking with accuracy and a high-touch client experience. You will greet customers, process transactions, open basic accounts, and connect clients to specialists to meet financial goals while upholding risk and regulatory standards.

The role requires excellent communication, organization, and problem-solving skills, with the ability to work evenings, weekends, and holidays as needed.