Relationship Banker I: Somerset Growth & Service

Santander Group; Somerset (MA); On-site; USD 32,000 - 51,000; Full time

Job summary

Santander Group is hiring a Banking Center Relationship Banker I in Somerset, MA. The role involves serving Banking Center customers, processing transactions, and contributing to sales and service goals.

You will learn needs-based banking practices and collaborate with team members to optimize relationships and grow the branch’s business. The position requires 3-4 years of customer service and sales experience, a HS diploma or GED, and willingness to work a flexible schedule, including weekends.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred.
• Ability to work a flexible and/or rotating schedule; weekends may be required.
• Strong customer service skills and ability to support teamwork and cross-sell products.
• Must be legally authorized to work in the United States without sponsorship.

Responsibilities

• Respond to customer needs with accurate, timely service.
• Evaluate client needs and offer appropriate financial products through needs-based conversations.
• Perform routine teller transactions (deposits, withdrawals, check cashing, loan payments).
• Support branch growth and profitability by executing sales and service initiatives.

Skills

Customer service

Sales experience

Needs-based banking

Communication skills

Education

HS Diploma or GED

Associates or Bachelor's degree

Tools

Banking systems

Job description

Santander Group is hiring a Banking Center Relationship Banker I in Somerset, MA. The role involves serving Banking Center customers, processing transactions, and contributing to sales and service goals.

You will learn needs-based banking practices and collaborate with team members to optimize relationships and grow the branch’s business. The position requires 3-4 years of customer service and sales experience, a HS diploma or GED, and willingness to work a flexible schedule, including weekends.