Relationship Banker I: Mortgage & Banking Advisor

TD Bank, N.A.; Alexandria (VA); On-site; USD 33,000 - 45,000; Full time

Job summary

TD Bank, N.A. in Alexandria, Virginia is seeking a Retail Banker I to act as a customer liaison, delivering TD’s brand promise with financial expertise and consultative advice to assist customers with their banking solutions.

The role focuses on educating customers about TD products, building lasting relationships, and guiding clients through loan applications while ensuring a Legendary Customer experience in a busy banking environment.

Qualifications

• HS Diploma or GED required with 1+ years' experience working with customers or in sales.
• Demonstrated ability to engage customers in conversations and educate them on products and services.
• Notary license preferred; Teller training upon hire may be required.

Responsibilities

• Educate customers on bank products and services and refer to specialists as needed.
• Build relationships and provide consultative advice to customers to meet financial goals.
• Handle teller transactions and participate in customer outreach to deliver an unexpectedly human experience.

Skills

Customer service

Communication skills

Sales experience

Financial products knowledge

Education

HS Diploma or GED

Notary License (Preferred)

Tools

Microsoft Office

CRM tools

Job description

TD Bank, N.A. in Alexandria, Virginia is seeking a Retail Banker I to act as a customer liaison, delivering TD’s brand promise with financial expertise and consultative advice to assist customers with their banking solutions.

The role focuses on educating customers about TD products, building lasting relationships, and guiding clients through loan applications while ensuring a Legendary Customer experience in a busy banking environment.