Relationship Banker I: Grow Client Relationships

TD Bank Group

Manassas (VA)

On-site

USD 69,596,000 - 93,126,000

Full time

14 days+

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Job summary

TD Bank Group in Manassas, VA seeks a banking professional to acquire and deepen client relationships through consultative engagement, strong product knowledge, and disciplined execution. You will educate clients on TD products and digital capabilities to simplify everyday banking and improve financial wellness.

The role involves mortgage inquiries, suggesting mortgage solutions, and adhering to risk and regulatory standards.

Qualifications

High School Diploma or GED or equivalent.
1+ years of experience engaging with clients in a service, sales, or relationship-building environment.
Teller or cash-handling experience in a financial institution preferred.
Experience educating clients on products and services in a consultative manner.
Demonstrated ability to communicate clearly and effectively with clients and colleagues.
Demonstrated ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment.
Ability to exercise sound judgment and problem-solving skills in client interactions.
Basic proficiency with Microsoft Office or similar workplace technologies.
Ability to obtain and maintain NMLS registration as required for the role.
Notary License (or ability to obtain) preferred.

Responsibilities

Deliver welcoming, personalized client experiences through meaningful discovery and trust-building.
Act as the primary point of accountability for client concerns and ensure timely escalation when needed.
Drive client acquisition, retention, and relationship growth for the bank location.
Balance client needs with risk and compliance requirements, ensuring accurate capture of information.
Bring TD’s brand and client strategy to life through interactions reflecting a client-first approach.