Relationship Banker I: Launch Your Banking Career

Regions Bank; Montgomery (AL); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Montgomery, Alabama seeks a Relationship Banker I to deliver an exceptional customer experience on the cash line and over the phone, processing transactions and identifying ways to meet customers' needs. You will build personal connections and guide customers to Regions solutions while upholding banking standards.

Ideal candidates have prior teller or retail experience, strong communication skills, and the ability to educate customers on digital banking tools.

Qualifications

• High School Diploma or GED is required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer frequently, including typing and monitor attention.
• Ability to walk and stand for extended periods.
• Ability to lift up to twenty pounds.
• One year of banking, cash-handling, and/or customer service experience preferred.

Responsibilities

• Provides a consistent optimal customer experience on the cash line while handling deposits, withdrawals, payments, and other teller transactions.
• Answers inquiries regarding products and services and fulfills basic servicing requests (new/replacement cards, info changes, PIN resets, checks).
• Develops relationships with customers and stays informed about their banking needs.
• Educates customers on standard products and digital solutions (mobile/online/ATM).
• Assists branch and team with basic tasks to resolve customer issues.
• Refers customers to internal experts for more complex financial goals.
• Follows bank processes and legal requirements and manages operational risks.
• Achieves branch targets by identifying needs and guiding Regions solutions.
• May conduct outbound calls to educate customers on emerging technology and needs.

Skills

Customer focus

Cash handling

Communication skills

Digital banking education

Time management

Education

High School Diploma or GED

Job description

Regions Bank in Montgomery, Alabama seeks a Relationship Banker I to deliver an exceptional customer experience on the cash line and over the phone, processing transactions and identifying ways to meet customers' needs. You will build personal connections and guide customers to Regions solutions while upholding banking standards.

Ideal candidates have prior teller or retail experience, strong communication skills, and the ability to educate customers on digital banking tools.