Relationship Banker I: Launch Your Banking Career

Regions Bank; Gardendale (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Gardendale, AL is seeking a Relationship Banker I to deliver exceptional customer service, process transactions, and promote Regions’ digital solutions. You will build personal connections, educate customers on banking options, and support daily branch operations with a focus on growth and accuracy.

The role emphasizes cash handling, in-person and phone interactions, and teamwork, with overtime eligibility and incentive plans based on performance metrics.

Qualifications

• High School Diploma or GED is required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty pounds.

Responsibilities

• Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions.
• Answers customer inquiries regarding products and services and fulfills basic servicing requests.
• Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank.
• Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings.
• Assists branch and fellow team members with basic tasks to aid in customer problem resolution.
• Refers customers to an internal team of experts when more complex financial goals and needs are recognized.

Skills

Cash handling

Customer service

Digital banking

Communication skills

Relationship building

Education

High School Diploma or GED

Job description

Regions Bank in Gardendale, AL is seeking a Relationship Banker I to deliver exceptional customer service, process transactions, and promote Regions’ digital solutions. You will build personal connections, educate customers on banking options, and support daily branch operations with a focus on growth and accuracy.

The role emphasizes cash handling, in-person and phone interactions, and teamwork, with overtime eligibility and incentive plans based on performance metrics.