Relationship Banker I: Grow Relationships & Digital Banking

US Bank; Simi Valley (CA); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Healthcare (medical, dental, vision)

Basic term and optional term life ins.

Short-term and long-term disability

Pregnancy disability and parental-leav

401(k) and employer-funded retirement

Résumé du poste

U.S. Bank is seeking a Relationship Banker to build trusted client relationships by greeting customers, assessing banking needs, and guiding them to suitable deposit, loan, and digital products.

You'll open consumer and small business accounts, process requests, educate on digital services, and collaborate with branches to deliver an exceptional client experience while following NMLS and SAFER Act requirements. The role requires in-branch presence at a U.S. Bank location.

Qualifications

• High school diploma or equivalent.
• Experience in retail banking or similar role is preferred.

Responsabilités

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Connaissances

Relationship building

Customer service

Communication

Digital products knowledge

Digital channels

Proactive outreach

Formation

High school diploma or equivalent

Description du poste

U.S. Bank is seeking a Relationship Banker to build trusted client relationships by greeting customers, assessing banking needs, and guiding them to suitable deposit, loan, and digital products.

You'll open consumer and small business accounts, process requests, educate on digital services, and collaborate with branches to deliver an exceptional client experience while following NMLS and SAFER Act requirements. The role requires in-branch presence at a U.S. Bank location.