Relationship Banker I — Grow Client Relationships & Digital

U.S. Bank; Deerfield (IL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

401(k)

Job summary

U.S. Bank in Deerfield, IL is seeking a Relationship Banker I to engage clients through in-person and virtual channels, opening accounts, processing transactions, and guiding customers to digital tools. Strong ties with customers and proactive follow-up drive credit and deposit product solutions.

The role emphasizes a digital-first mindset, compliance with NMLS requirements, and collaboration with the branch team to deliver exceptional service.

Qualifications

• High school diploma or equivalent.
• Three to four years of customer service experience.
• Three to four years of sales experience.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and services and guide self-service adoption.
• Identify client needs and recommend banking solutions to meet goals.
• Collaborate with branch team members to deliver excellent customer experiences.

Skills

Customer service

Sales experience

Relationship building

Education

High school diploma

Job description

U.S. Bank in Deerfield, IL is seeking a Relationship Banker I to engage clients through in-person and virtual channels, opening accounts, processing transactions, and guiding customers to digital tools. Strong ties with customers and proactive follow-up drive credit and deposit product solutions.

The role emphasizes a digital-first mindset, compliance with NMLS requirements, and collaboration with the branch team to deliver exceptional service.