Relationship Banker I: Digital-first Finance & Client Growth

U.S. Bank; Boise (ID); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Short-term and long-term disability

Parental leave

401(k) and employer-funded retirement

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is hiring a Relationship Banker who will engage customers through in-person, appointment, and virtual channels to provide trusted financial guidance. You will open accounts, process transactions, and educate clients on digital tools while building long-term relationships.

The role requires basic banking knowledge, excellent customer service, and the ability to work from a U.S. Bank location with a digital-first mindset. NMLS registration is required by the SAFÉ Act.

Qualifications

• Experience in customer service and client relationship management.
• Strong communication and interpersonal skills.
• Knowledge of digital banking products and self-service technologies.
• Ability to assess customer needs and provide suitable banking solutions.

Responsibilities

• Build and foster client relationships through in-person, appointment, and digital channels.
• Assist customers with deposits, loans, and account opening processes.
• Educate clients on available digital products and services.
• Maintain knowledge of bank policies, procedures, and support systems.
• Proactively reach out to clients to understand their financial goals.

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring a Relationship Banker who will engage customers through in-person, appointment, and virtual channels to provide trusted financial guidance. You will open accounts, process transactions, and educate clients on digital tools while building long-term relationships.

The role requires basic banking knowledge, excellent customer service, and the ability to work from a U.S. Bank location with a digital-first mindset. NMLS registration is required by the SAFÉ Act.