Relationship Banker I: Digital-First Client Advisor

U.S. Bank; Duluth (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability benefits

Parental leave

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Duluth, MN seeks a Relationship Banker to engage customers across in-person, appointment, and digital channels, delivering trusted financial guidance and a seamless client experience from Day One.

You will open new consumer and business accounts, assess banking needs, explain deposit and loan products, and educate clients on digital self-service tools while collaborating with branch teammates to fulfill goals. This role emphasizes relationship-building and proactive service.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and maintains client relationships through multiple channels and provides guidance tailored to each client.
• Assess and attend to customers’ banking needs, explain deposit and loan products and services.
• Open new consumer and business accounts; complete service requests and submit credit applications.
• Proactively educate clients on emerging and self-service digital products and services to meet needs.
• Collaborate with branch team members and partners to serve clients with accuracy and efficiency.
• Provide a consistent, optimal client experience, including greeting clients and processing basic transactions.

Skills

Relationship building

Communication skills

Digital banking

Proactive outreach

Cross-selling

Education

High school diploma or equivalent

Job description

U.S. Bank in Duluth, MN seeks a Relationship Banker to engage customers across in-person, appointment, and digital channels, delivering trusted financial guidance and a seamless client experience from Day One.

You will open new consumer and business accounts, assess banking needs, explain deposit and loan products, and educate clients on digital self-service tools while collaborating with branch teammates to fulfill goals. This role emphasizes relationship-building and proactive service.