Relationship Banker I: Digital-First Client Advisor

U.S. Bank; Caldwell (ID); On-site; USD 57,308,000 - 65,904,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, offering financial guidance and digital product education. You will build trust, assess needs, and open accounts while coordinating with branch teams to deliver a seamless client experience.

The role emphasizes proactive outreach, accuracy in processing transactions, and compliance with NMLS/S.A.F.E. requirements. A strong customer service orientation is essential.

Qualifications

• High school diploma or equivalent.
• Typically less than four years of retail banking experience or equivalent training.
• Requires NMLS registration under SAFE Act and Regulation Z.

Responsibilities

• Builds relationships with clients across multiple channels and provides tailored financial guidance.
• Open new consumer and business accounts and process service requests.
• Educates clients on digital banking products and self-service options.
• Collaborates with branch team to serve clients with accuracy and efficiency.

Skills

Relationship-building

Communication

Customer service

Digital product knowledge

Prospecting/outreach

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, offering financial guidance and digital product education. You will build trust, assess needs, and open accounts while coordinating with branch teams to deliver a seamless client experience.

The role emphasizes proactive outreach, accuracy in processing transactions, and compliance with NMLS/S.A.F.E. requirements. A strong customer service orientation is essential.