Relationship Banker I: Digital Banking Advisor

U.S. Bank; Madras (OR); On-site; USD 28,000 - 34,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, offering trusted guidance on deposits, loans, and personalized financial solutions.

You will assess needs, collect account information, and educate clients on available products while embracing a digital-first mindset. This role requires NMLS registration under SAFÉ Act and a background/credit check.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients.
• Excellent communication and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.
• Knowledge of bank policies and procedures.

Responsibilities

• Builds relationships with clients across channels and provides banking counsel.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service services.
• Collaborates with branch team and partners to serve clients.
• Ensure accurate and compliant customer interactions.

Skills

Relationship building

Client communication

Digital banking knowledge

Customer service

Digital products & self-service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, offering trusted guidance on deposits, loans, and personalized financial solutions.

You will assess needs, collect account information, and educate clients on available products while embracing a digital-first mindset. This role requires NMLS registration under SAFÉ Act and a background/credit check.