Relationship Banker - Digital Banking Advisor

U.S. Bank; Onalaska (WI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Up to 11 paid holidays

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted guidance and a digital-first experience. You’ll open accounts, educate clients on digital products, and collaborate with branch teams to meet financial goals.

Role requires strong communication, client engagement, and a proactive approach to service. NMLS licensing may be required; compliance and accuracy are emphasized in daily responsibilities.

Qualifications

• High school diploma or equivalent required.
• Typically less than four years retail banking experience or equivalent training.
• Proven customer service and interpersonal skills.

Responsibilities

• Builds relationships with customers through multiple channels to offer banking solutions.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital banking products and self-service options.
• Works with branch team to deliver accurate, high-quality client experiences.

Skills

Relationship building

Client engagement

Digital products

Customer service

Interpersonal skills

Communication

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted guidance and a digital-first experience. You’ll open accounts, educate clients on digital products, and collaborate with branch teams to meet financial goals.

Role requires strong communication, client engagement, and a proactive approach to service. NMLS licensing may be required; compliance and accuracy are emphasized in daily responsibilities.