Relationship Banker I: Customer Growth & Service

The Fidelity Bank; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

The Fidelity Bank in Raleigh, NC seeks a Relationship Banker I to perform teller transactions and assist customers with financial needs. You will balance cash drawers and vault, ensuring accuracy and compliance while delivering exceptional service.

Identify customer needs, promote appropriate products, support branch operations, and help the team achieve its scorecard goals in a fast-paced environment.

Qualifications

• High school diploma or GED plus 1 year cash handling and customer service experience

Responsibilities

• Handle customer transactions and balance cash drawers and vault
• Identify customer needs and offer products/services
• Assist with internal controls and daily report follow-up
• Provide superior customer service per bank standards
• Mitigate losses through accuracy and policy compliance
• Achieve individual and team financial, production and relationship goals
• Other duties as assigned

Skills

Relationship skills

Mathematics and computer skills

Accountability and accuracy

Time management and customer service

Professional demeanor

Education

High school diploma or GED

Tools

Basic computer skills

Job description

The Fidelity Bank in Raleigh, NC seeks a Relationship Banker I to perform teller transactions and assist customers with financial needs. You will balance cash drawers and vault, ensuring accuracy and compliance while delivering exceptional service.

Identify customer needs, promote appropriate products, support branch operations, and help the team achieve its scorecard goals in a fast-paced environment.