Relationship Banker I: Customer Focus + Growth Path

Regions Bank; East Point (GA); On-site; USD 37,000 - 46,000; Full time

Job summary

Regions Bank in East Point, Georgia is seeking a Relationship Banker I to deliver an exceptional customer experience on the cash line and over the phone. You will process transactions, identify customer needs, and help guide them to Regions' products and digital tools.

Ideal candidates have prior teller, limited banking, or retail sales experience and are eager for growth, development, and upward mobility within Regions.

Qualifications

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to walk and stand for extended periods of time
• Ability to lift up to twenty (20) pounds

Responsibilities

• Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions
• Answers customer inquiries regarding products and services and fulfills basic servicing requests
• Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank
• Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings
• Assists branch and fellow team members with basic tasks to aid in customer problem resolution
• Refers customers to an internal team of experts when more complex financial goals and needs are recognized

Skills

Cash handling

Customer service

Digital banking

Communication skills

Education

High School Diploma or GED

Job description

Regions Bank in East Point, Georgia is seeking a Relationship Banker I to deliver an exceptional customer experience on the cash line and over the phone. You will process transactions, identify customer needs, and help guide them to Regions' products and digital tools.

Ideal candidates have prior teller, limited banking, or retail sales experience and are eager for growth, development, and upward mobility within Regions.