Relationship Banker I: Customer Care & Digital Banking

Regions Bank; Athens (TN); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Athens, TN is hiring a Relationship Banker I to provide exceptional customer experiences on the cash line and over the phone. You will process transactions, educate customers on digital options, and identify Products and services to meet needs. Growth opportunities are available through learning and internal referrals.

The role emphasizes strong communication, relationship building, and adherence to banking regulations while supporting branch targets and outstanding service.

Qualifications

• High School Diploma or GED required.
• One year of banking, cash-handling, and/or customer service experience preferred.
• Strong communication and interpersonal skills required.

Responsibilities

• Handle cash transactions and customer inquiries on the teller line and over the phone.
• Build relationships with customers and understand their banking needs.
• Educate customers on digital banking options and Regions solutions.
• Refer complex needs to internal specialists and assist in resolving issues.

Skills

Customer focus

Relationship building

Digital banking support

Cash handling

Multi-tasking

Communication skills

Education

High School Diploma or GED

Job description

Regions Bank in Athens, TN is hiring a Relationship Banker I to provide exceptional customer experiences on the cash line and over the phone. You will process transactions, educate customers on digital options, and identify Products and services to meet needs. Growth opportunities are available through learning and internal referrals.

The role emphasizes strong communication, relationship building, and adherence to banking regulations while supporting branch targets and outstanding service.