Relationship Banker I: Build Trust & Grow Customer Wealth

Trustmark National Bank; Meridian (MS); On-site; USD 32,000 - 52,000; Full time

Job summary

Trustmark National Bank in Meridian, MS seeks a Relationship Banker to identify customer needs and match them with appropriate bank products. The role emphasizes proactive sales, exceptional service, and handling a variety of cash transactions to deepen customer relationships.

The position requires strong customer service skills, the ability to meet sales goals, and experience with cash handling. This is a Regular Full-Time role with daytime hours in a retail banking environment.

Qualifications

• High school diploma or GED required.
• 1 year of sales or customer service experience (in lieu of experience, Bachelor's degree acceptable).
• Able to use basic math concepts and handle routine transactions and balance cash drawer.
• Exceptional customer service skills with ability to learn and communicate Trustmark products.
• Pass appropriate assessment tests related to customer service and math skills.
• Able to meet sales goals in a retail environment.
• Basic computer skills and ability to learn internal technology systems.
• Strong interpersonal and written communication skills.
• Time management skills and attention to detail.
• Professional appearance and daily public-facing role.
• Experience in maintaining and balancing a cash drawer preferred.

Responsibilities

• Identify customer needs and make referrals through proactive sales/service efforts.
• Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.

Skills

Sales

Customer Service

Communication

Time Management

Detail-oriented

Cash handling

Interpersonal skills

Education

High school diploma or GED

Bachelor's degree acceptable in lieu

Job description

Trustmark National Bank in Meridian, MS seeks a Relationship Banker to identify customer needs and match them with appropriate bank products. The role emphasizes proactive sales, exceptional service, and handling a variety of cash transactions to deepen customer relationships.

The position requires strong customer service skills, the ability to meet sales goals, and experience with cash handling. This is a Regular Full-Time role with daytime hours in a retail banking environment.