Relationship Banker I: Build Relationships & Grow

Regions Bank; Nashville (TN); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Vacation/Sick Time

401K Match

Medical/Dental/Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Volunteer Program

Job summary

Regions Bank in Nashville, Tennessee, is hiring a Relationship Banker I to deliver a superior customer experience on the cash line and via phone. You will identify customer needs, process transactions, and promote Regions’ digital solutions.

The role emphasizes building personal connections, educating customers on banking products, and collaborating with colleagues to resolve inquiries. Full-time position with benefits and growth potential.

Qualifications

• High School Diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty pounds.

Responsibilities

• Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs.
• Answers customer inquiries regarding products and services and fulfills basic servicing requests.
• Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank.
• Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings.
• Refers customers to an internal team of experts when more complex financial goals and needs are recognized.
• Follows all bank processes and procedures and adheres to applicable laws and regulations.
• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance.
• May conduct outbound phone calls to educate customers on emerging technology and assist with meeting their financial needs.

Skills

Customer service

Cash handling

Communication

Digital banking

Education

High School Diploma or GED

Job description

Regions Bank in Nashville, Tennessee, is hiring a Relationship Banker I to deliver a superior customer experience on the cash line and via phone. You will identify customer needs, process transactions, and promote Regions’ digital solutions.

The role emphasizes building personal connections, educating customers on banking products, and collaborating with colleagues to resolve inquiries. Full-time position with benefits and growth potential.