Relationship Banker I

Cathay Bank; California (MO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

Cathay Bank is hiring Relationship Banker I across several California locations to provide exceptional service, process transactions, and open new accounts. You will identify financial solutions and help customers meet their needs while ensuring regulatory compliance.

This entry-level role focuses on building relationships, cross-selling bank products, and delivering accurate, friendly support at the branch. Training and career growth are offered.

Qualifications

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in Business, Finance, Accounting, or a related field preferred.

Responsibilities

• Process deposits, withdrawals, and other customer transactions accurately and efficiently.
• Open and maintain consumer deposit accounts.
• Assist customers with account servicing needs and issue resolution.
• Identify opportunities to recommend bank products and services.
• Support branch operations while adhering to bank policies, procedures, and regulatory requirements.
• Build and maintain positive customer relationships.

Skills

Customer service

Retail sales

Cash handling

Communication

Organizational skills

Microsoft Office

Bilingual English/Chinese

Education

High school diploma or equivalent

Associate's degree

Bachelor's degree in Business, Finance, Accounting, or related field

Tools

Microsoft Office

Job description

Start your banking career with a team that invests in your success. We are seeking a customer-focused Relationship Banker I to provide exceptional service, process banking transactions, open new accounts, and help customers identify financial solutions that meet their needs. This is an excellent opportunity for individuals looking to build a career in banking and financial services.

We're Hiring Across Multiple Locations

We are actively hiring for Relationship Banker I opportunities at several branch locations. Candidates may be considered for current and future openings based on business needs and geographic preference.

Branch Locations

• Rowland Height Branch: 17432 Colima Rd, Rowland Heights, CA 91748
• City of Industry Branch: 1250 Fullerton Rd, City of Industry, CA 91748
• West Covina Branch: 2672 E Garvey Ave S, West Covina, CA 91791
• Diamond Bar Branch: 1195 S Diamond Bar Blvd, Diamond Bar, CA 91765

Key Responsibilities

• Process deposits, withdrawals, and other customer transactions accurately and efficiently.
• Open and maintain consumer deposit accounts.
• Assist customers with account servicing needs and issue resolution.
• Identify opportunities to recommend bank products and services.
• Support branch operations while adhering to bank policies, procedures, and regulatory requirements.
• Build and maintain positive customer relationships.

Qualifications

• High school diploma or equivalent required. Associate's or Bachelor's degree in Business, Finance, Accounting, or a related field preferred.
• 6-12 months of customer service, retail sales, cash handling, or related experience preferred.
• Banking experience is a plus, but not required.
• Strong communication, customer service, and organizational skills.
• Proficiency with computers and Microsoft Office applications.
• Bilingual English/Chinese (Mandarin or Cantonese) preferred.

Why Join Us?

• Competitive salary and benefits.
• Comprehensive training and career development opportunities.
• Supportive team environment.
• Opportunity to grow within the banking industry.
• Salary Range: $19.00 - $23.00 Hourly