Relationship Banker - Hybrid/Remote Eligible

Huntington Bank; New Baltimore (MI); On-site; USD 38,000 - 58,000; Full time

Job summary

Huntington Bank is seeking a Financial Relationship Banker to build and retain consumer and business customer relationships, proactively identifying financial goals and recommending deposit, loan, and other banking products and services. You will provide excellent service while educating customers on online and mobile banking options.

The role emphasizes growing relationships, sourcing referrals, and maintaining knowledge of banking policies and products, with adherence to risk and regulatory

Qualifications

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
• Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Other duties as assigned.

Skills

Customer service

Sales

Relationship building

Communication skills

Education

High School Diploma or GED

Job description

Huntington Bank is seeking a Financial Relationship Banker to build and retain consumer and business customer relationships, proactively identifying financial goals and recommending deposit, loan, and other banking products and services. You will provide excellent service while educating customers on online and mobile banking options.

The role emphasizes growing relationships, sourcing referrals, and maintaining knowledge of banking policies and products, with adherence to risk and regulatory