Relationship Banker - Hospitality-Driven, Tech-Savvy Service

Aumni; Newport (RI); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences at the branch level. You will greet clients, open and service accounts, and guide customers through digital banking tools while maintaining strong relationship-building with clients.

The role emphasizes hospitality, teamwork, and adherence to regulatory requirements to support branch success and customer satisfaction.

Qualifications

• Client service experience or comparable experience.
• Ability to engage clients with clear, courteous communication.
• Ability to build trusted relationships with clients.
• Ability to quickly resolve client issues with attention to detail.
• Ability to work collaboratively to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing accounts while following policies and regulations.
• Assist clients with day-to-day banking and self-service tools (mobile app, website, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash handling and cash devices in line with policies.

Skills

Client service experience

Strong communication

Team collaboration

Attention to detail

Adaptability

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences at the branch level. You will greet clients, open and service accounts, and guide customers through digital banking tools while maintaining strong relationship-building with clients.

The role emphasizes hospitality, teamwork, and adherence to regulatory requirements to support branch success and customer satisfaction.