Relationship Banker: Grow Relationships & Smart Banking

JPMorganChase; Lansing (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorganChase in Michigan seeks a Relationship Banker to represent the brand, acquire and manage client relationships, and deliver tailored financial solutions with modern digital tools. The role emphasizes hospitality, financial knowledge, and compliance within branch operations.

Applicants should bring banking sales experience, strong communication, and a commitment to regulatory standards. Weekend/evening hours may be required as part of branch scheduling.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries.
• Ability to create memorable client experiences.
• Excellent communication skills both in person and over the phone.
• Ability to resolve client issues with attention to detail.
• Operate within risk parameters and complete required training.
• High school degree, GED, or foreign equivalent.
• Licensing requirements include SIE, FINRA Series 6, state registration (63 if required) and Life licenses.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Manage assigned clients and meet with them to build lasting relationships and tailor recommendations.
• Engage in clear, consultative communication to understand clients and anticipate needs.
• Educate clients on technology tools like Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures to consult on banking solutions and connect clients to experts.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Sales experience

Customer service

Communication

Regulatory compliance

Financial knowledge

Time management

Education

High School Diploma or GED

College degree

Job description

JPMorganChase in Michigan seeks a Relationship Banker to represent the brand, acquire and manage client relationships, and deliver tailored financial solutions with modern digital tools. The role emphasizes hospitality, financial knowledge, and compliance within branch operations.

Applicants should bring banking sales experience, strong communication, and a commitment to regulatory standards. Weekend/evening hours may be required as part of branch scheduling.