Relationship Banker — Grow Customer Relationships (Remote)

Huntington National Bank; Chesterland (OH); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Huntington National Bank in Ohio is seeking a Financial Relationship Banker to retain and grow consumer and business customer relationships by proactively identifying financial goals and needs and recommending deposit, loan and other banking products and services.

You will provide excellent customer service, educate customers on online/mobile banking, and work with branch teams to deepen relationships while following risk and regulatory requirements.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience.
• Licenses: This position will be subject to additional background check requirements including fingerprints as required by NMLS regulations.
• Preferred: Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or business to business sales.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through a disciplined sales process and referrals.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Educating customers on how to use online, mobile, and ATM banking.
• Maintaining knowledge of products, services, technology and policies.
• Adhering to operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Relationship building

Verbal communication

Written communication

Technology proficiency

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank in Ohio is seeking a Financial Relationship Banker to retain and grow consumer and business customer relationships by proactively identifying financial goals and needs and recommending deposit, loan and other banking products and services.

You will provide excellent customer service, educate customers on online/mobile banking, and work with branch teams to deepen relationships while following risk and regulatory requirements.