Relationship Banker: Grow Customer Relationships

F.N.B. Corporation; Virginia (MN); On-site; USD 38,000 - 62,000; Full time

Job summary

F.N.B. Corporation's Relationship Banker role supports consumer banking transactions, account servicing and lending.

The incumbent may be required to work at various locations within the market, and will adhere to all policies, procedures and core values while delivering exceptional customer service. The role emphasizes greeting customers, identifying needs, recommending and referring bank products, processing transactions, and maintaining accurate data.

Qualifications

• High School diploma or GED required.
• Experience in banking or customer service preferred.
• Knowledge of consumer banking products.

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Input and maintain effective data quality for referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other tasks.
• Performs other related duties and projects as assigned.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Problem solving

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation's Relationship Banker role supports consumer banking transactions, account servicing and lending.

The incumbent may be required to work at various locations within the market, and will adhere to all policies, procedures and core values while delivering exceptional customer service. The role emphasizes greeting customers, identifying needs, recommending and referring bank products, processing transactions, and maintaining accurate data.