Relationship Banker: Build Trust, Cross-Sell Banking

F.N.B. Corporation; Girard (KS); On-site; USD 38,000 - 48,000; Full time

Job summary

F.N.B. Corporation is seeking a Relationship Banker to support customer accounts, process transactions, and identify lending and product opportunities within our Retail team.

The role requires delivering exceptional service, understanding customer needs, and adhering to bank policies while promoting referral opportunities across branches. The position emphasizes sales, service delivery, and accurate data entry, with expectations to work at various market locations and maintain high compliance

Qualifications

• High School diploma or GED required.
• Excellent customer service skills and communication abilities.
• Knowledge of banking policies and consumer products is preferred.

Responsibilities

• Promote the sales process by greeting customers and identifying needs.
• Make product and service recommendations and refer leads as appropriate.
• Achieve weekly sales/referral goals set by the Branch Manager.
• Utilize digital banking tools in customer interactions.
• Handle routine teller and operational duties as assigned.

Skills

Customer service

Communication

Organizational skills

Analytical skills

Interpersonal skills

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Banking knowledge

Sales skills

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation is seeking a Relationship Banker to support customer accounts, process transactions, and identify lending and product opportunities within our Retail team.

The role requires delivering exceptional service, understanding customer needs, and adhering to bank policies while promoting referral opportunities across branches. The position emphasizes sales, service delivery, and accurate data entry, with expectations to work at various market locations and maintain high compliance