Relationship Banker: Elevate Customer Service & Sales

FNB Corporation; Youngstown (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

F.N.B. Corporation is hiring a Relationship Banker to support consumer banking transactions, account servicing and lending within the Retail unit. You will execute branch leads, serve customers, and convert transactions into qualified sales or referrals while adhering to FNB policies and core values.

The role may involve working at multiple locations within the market; strong customer service and financial product knowledge are essential for success.

Qualifications

• High School or GED required.
• 0 years of related experience required.
• Knowledge of banking policies, procedures, consumer products and services.

Responsibilities

• Promotes the sales process by greeting customers and identifying needs.
• Make recommendations in selling and cross-selling Bank products.
• Identify and achieve weekly sales/referral goals with Branch Manager.
• Incorporate FNB digital products into customer interactions.
• Input and maintain data quality for referrals, customers, and applicants.
• Handle routine teller transactions and other operations per policy.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Experience in related position

Sales skills

Banking policies knowledge

Computing skills

Education

High School diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation is hiring a Relationship Banker to support consumer banking transactions, account servicing and lending within the Retail unit. You will execute branch leads, serve customers, and convert transactions into qualified sales or referrals while adhering to FNB policies and core values.

The role may involve working at multiple locations within the market; strong customer service and financial product knowledge are essential for success.