Relationship Banker: Grow Client Solutions (MD North Market)

Bank of America Corporation; Abingdon (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America Corporation is hiring for a customer service role in our financial center. The position focuses on engaging clients in the lobby, educating them on transactions via self-service channels, and processing cash transactions accurately and efficiently.

You will build relationships, follow established processes, and connect clients to suitable financial solutions while meeting regulatory requirements. Weekend and extended hours may be required.

Qualifications

• High school diploma or GED required.
• Bachelor's degree in business, finance, or related field preferred.
• Experience in financial services or customer-facing roles is a plus.

Responsibilities

• Executes bank risk culture and aims for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to act in clients' and bank's best interests.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls effectively.
• Drives the client experience and handles cash responsibilities.

Skills

Adaptability

Client Focus

Relationship Building

Problem Solving

Time Management

Effective Communication

Learning New Technologies

Education

Bachelor's Degree in Business / Finance

High School Diploma or GED

Job description

Bank of America Corporation is hiring for a customer service role in our financial center. The position focuses on engaging clients in the lobby, educating them on transactions via self-service channels, and processing cash transactions accurately and efficiently.

You will build relationships, follow established processes, and connect clients to suitable financial solutions while meeting regulatory requirements. Weekend and extended hours may be required.