Relationship Banker: Grow Client Relationships & Solutions

Huntington-Bank; Grand Rapids (MI); On-site; USD 42,000 - 68,000; Full time

Job summary

Huntington Bank in Grand Rapids, MI is seeking a Financial Relationship Banker to grow and retain consumer and business banking relationships. You will advise on deposit, loan products and digital banking tools while delivering exceptional service.

You will identify opportunities through referrals and pre-set appointments, maintain knowledge of products, and comply with risk and regulatory policies. Strong communication and presentation skills are essential.

Qualifications

• High School Diploma or GED; 1 year of customer service and sales in banking/financial services or B2B/similar role.
• Preferred Bachelor's degree with 1+ year in banking or sales.
• Strong ability to build and retain relationships; solid knowledge of banking products and services.
• Excellent verbal and written communication skills; comfortable with digital banking tools.

Responsibilities

• Provide excellent customer service and resolve issues.
• Grow customer relationships through appointments and referrals.
• Educate customers on bank products, online/mobile banking, and services.
• Maintain knowledge of products, policies, and risk procedures.
• Refer customers to other areas of the bank to deepen relationships.

Skills

Customer service

Sales

Communication

Relationship building

Presentation skills

Banking knowledge

Digital banking

Deposits knowledge

Education

High School diploma or GED

Bachelor's degree (preferred)

Job description

Huntington Bank in Grand Rapids, MI is seeking a Financial Relationship Banker to grow and retain consumer and business banking relationships. You will advise on deposit, loan products and digital banking tools while delivering exceptional service.

You will identify opportunities through referrals and pre-set appointments, maintain knowledge of products, and comply with risk and regulatory policies. Strong communication and presentation skills are essential.