Relationship Banker: Grow Client Partnerships

ConnectOne Bank; The Ironbound (NJ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

World class health, vision, and dental

401k with employer match

Employee appreciation events

Employee assistance programs (EAP)

Wellness programs and discounts

Tuition reimbursement

Employee Discount perks

CNOB Community Service Events

Job summary

ConnectOne Bank is seeking a Banking Relationship Specialist to drive client-first banking relationships for business and consumer clients in a fast-paced branch environment.

You will acquire, retain, and expand relationships while promoting ConnectOne’s culture of People First and high standards of service. Strong sales and teller experience are essential to thrive in this role at ConnectOne Bank.

Qualifications

• Strong needs-based sales skills.
• One to three years bank platform sales and teller experience.
• Detailed understanding of federal banking compliance and requirements.
• Strong ability to assess and meet customer needs.
• Effective teambuilding and interpersonal communication abilities.
• Ability to lift items up to 25 lbs.
• ConnectOne Bank culture mastery.
• To support business needs, ability to work a flexible schedule is required.

Responsibilities

• Support the Bank’s “People First” focus and rules of engagement—greeting clients by name, maintaining a professional demeanor, ensuring the branch reflects ConnectOne Bank standards and working as an active member of the Branch team, always striving to make ConnectOne Bank “A Better Place to Be”.
• Proactively identify opportunities for relationship acquisition and development by cross-selling the Bank’s products and services in a consultative manner.
• Perform account opening for deposit products and educate clients on the Bank’s product and service offerings.
• Ensure all activities, transactions and records are in compliance with operational, security and control procedures of the Bank, preventing fraud and protecting customer assets.
• Handle customer service issues by conducting research, taking ownership, and following up with on a daily basis as necessary until conclusion.
• Assist other branch team members with transactions and overall operations, as necessary, and provide feedback and coaching to improve overall team performance.

Skills

Needs-based sales

Bank sales experience

Teller experience

Compliance knowledge

Job description

ConnectOne Bank is seeking a Banking Relationship Specialist to drive client-first banking relationships for business and consumer clients in a fast-paced branch environment.

You will acquire, retain, and expand relationships while promoting ConnectOne’s culture of People First and high standards of service. Strong sales and teller experience are essential to thrive in this role at ConnectOne Bank.