Relationship Banker - Empower Clients with Smart Banking

U.S. Bank; Norwalk (CA); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Holiday pay

Adoption assistance

Sick leave

Job summary

U.S. Bank in Norwalk, CA is hiring a Relationship Banker to build client relationships, assess banking needs, and guide customers to suitable deposit and loan products. You will welcome clients, assist with basic transactions, and open accounts while promoting digital banking options.

The role requires NMLS registration and compliance with related regulations; strong communication and sales skills are essential to provide tailored financial solutions.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.
• Strong relationship-building and client communication skills.
• Knowledge of consumer and business banking products and services.
• Ability to open accounts and process basic transactions.

Responsibilities

• Build and foster client relationships through proactive outreach and follow up.
• Identify solutions for new and existing clients based on their needs by engaging effectively.
• Maintain knowledge of consumer and business banking products and services including digital products.
• Provide a consistent optimal client experience, greeting clients and processing basic transactions.
• Develop collaborative partnerships with branch team members to serve clients.
• Open new consumer and business accounts and submit credit applications.
• Educate clients on digital self-service products and services.

Skills

Relationship building

Client engagement

Digital banking knowledge

Sales experience

Communication skills

Education

High school diploma or equivalent

Tools

CRM systems

NMLS registration

Job description

U.S. Bank in Norwalk, CA is hiring a Relationship Banker to build client relationships, assess banking needs, and guide customers to suitable deposit and loan products. You will welcome clients, assist with basic transactions, and open accounts while promoting digital banking options.

The role requires NMLS registration and compliance with related regulations; strong communication and sales skills are essential to provide tailored financial solutions.