Relationship Banker II: Personal Banking & Lending

U.S. Bank; Norwalk, Northern (CA, KY); Hybrid; USD 77,997,000 - 88,166,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Parental Leave

401(k)

Paid Vacation

Paid Holidays

Adoption Assistance

Sick Leave

Job summary

U.S. Bank in Norwalk, CA is seeking a Relationship Banker 2 to build strong client relationships and deliver tailored financial solutions in a busy branch environment.

You will greet clients, open and service accounts, and advise on deposit and loan products while ensuring compliance and accuracy. This role emphasizes digital-first service, proactive outreach, and teamwork with the branch team to enhance the client experience.

Qualifications

• High school diploma or equivalent.
• 4–5 years retail banking experience or similar training.
• Strong client relationship and communication skills.
• Knowledge of retail products and banking procedures.

Responsibilities

• Build and foster client relationships through proactive outreach and follow up.
• Open and service new consumer and business accounts; process requests.
• Educate clients on deposits, loans and digital products and services.
• Collaborate with branch team to deliver excellent customer experiences.
• Identify client needs and recommend suitable financial solutions.

Skills

Relationship building

Client communication

Retail banking

Sales campaigns

Digital banking

Customer service

Financial products knowledge

Proactive outreach

Education

High school diploma or equivalent

Tools

Banking systems

Job description

U.S. Bank in Norwalk, CA is seeking a Relationship Banker 2 to build strong client relationships and deliver tailored financial solutions in a busy branch environment.

You will greet clients, open and service accounts, and advise on deposit and loan products while ensuring compliance and accuracy. This role emphasizes digital-first service, proactive outreach, and teamwork with the branch team to enhance the client experience.