Relationship Banker: Elevate Customer Experience & Lending

PIONEER BANK; Saint Peter (MN); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

100% Employer Paid Health and Dental

HSA Contribution available

Life Insurance and Long-Term DI

401k with Employer Match

Flexible Spending Plan

Vision Insurance Plan

Community Impact Time Off

Minnesota Sick and Safe Time

MN Paid Family and Medical Leave

Generous PTO and Holidays

Job summary

Pioneer Bank is seeking a customer-focused individual to join our St Peter branch as part of the retail services team. You will welcome and serve customers, build lasting relationships, and apply a proven sales process to meet financial needs.

The role involves handling everyday banking tasks, consumer lending support, and accurate cash handling, with emphasis on privacy and high-quality service. Monday–Friday, 8:00 am–5:00 pm.

Qualifications

• Previous banking experience and consumer lending experience preferred.
• Commitment and willingness to learn and grow in your career.
• Understanding the extreme value in serving others.
• Confidentiality.
• Exceptional communication skills.
• Strong Business Acumen.

Responsibilities

• Provide an extraordinary customer experience for all customers.
• Develop and maintain courteous and professional long-term relationships with customers by delivering extreme value in all relationships.
• Master a proven, well-defined sales process to identify customer needs and provide financial answers.
• Assist customers with non-real estate consumer lending needs.
• Open new accounts and execute our Customer Value Process for all new customers.
• Process financial transactions accurately and efficiently using a cash recycler.
• Strengthen relationships with customers by following all quality standards, including regular eye contact, greeting customers by name, researching necessary information and assisting customers with all questions in person and on the phone.
• Ensure the privacy of customer information and educate customers on ways to protect themselves.
• Serve as a resource for all customers.

Skills

Customer service

Communication skills

Confidentiality

Business acumen

Learning mindset

Banking experience

Job description

Pioneer Bank is seeking a customer-focused individual to join our St Peter branch as part of the retail services team. You will welcome and serve customers, build lasting relationships, and apply a proven sales process to meet financial needs.

The role involves handling everyday banking tasks, consumer lending support, and accurate cash handling, with emphasis on privacy and high-quality service. Monday–Friday, 8:00 am–5:00 pm.