Relationship Banker: Elevate Customer Experience & Growth

FNB Corporation; North Carolina; Hybrid; USD 40,000 - 48,000; Full time

Job summary

FNB Corporation is seeking a Relationship Banker for our Retail unit in North Carolina. You will nurture customer relationships, promote banking products, and support sales goals at our Jonesville branch and other market locations in the region.

The role emphasizes service quality, accuracy in data entry, and the use of digital banking tools. A high school diploma is required and a mortgage license is preferred or required; no prior experience is necessary.

Qualifications

• High School or GED required.
• 0 years of related experience required.
• Excellent customer service and communication skills are essential.
• Knowledge of banking products, policies, and consumer services.
• License: Nationwide Mortgage Licensing System and Registry preferred or required.

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Input and maintain data quality for referrals, customers, and applicants using branch technology.
• Manage the lifecycle of all new and existing relationships per consumer bank standards.

Skills

Customer service

Communication skills

Interpersonal skills

Organization

Attention to detail

MS Word (basic)

MS Excel (intermediate)

MS PowerPoint (basic)

Banking knowledge

Sales skills

Education

High School or GED

Job description

FNB Corporation is seeking a Relationship Banker for our Retail unit in North Carolina. You will nurture customer relationships, promote banking products, and support sales goals at our Jonesville branch and other market locations in the region.

The role emphasizes service quality, accuracy in data entry, and the use of digital banking tools. A high school diploma is required and a mortgage license is preferred or required; no prior experience is necessary.