Relationship Banker: Elevate Clients’ Financial Lives

Bank of America; Kentucky; On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in the United States is seeking a client-focused teammate to engage clients in the lobby, educate them on transactions through self-service channels, and accurately process cash transactions as needed. You will use strong communication to understand clients' financial priorities and connect them to suitable solutions.

Responsibilities include building relationships, following bank processes, and collaborating with experts in lending and investments to meet client needs while

Qualifications

• Demonstrates adaptability and a strong work ethic with focus on results.
• Confident in identifying solutions for new and existing clients based on needs.
• Comfortable engaging all clients and educating them on self-service banking.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Job description

Bank of America in the United States is seeking a client-focused teammate to engage clients in the lobby, educate them on transactions through self-service channels, and accurately process cash transactions as needed. You will use strong communication to understand clients' financial priorities and connect them to suitable solutions.

Responsibilities include building relationships, following bank processes, and collaborating with experts in lending and investments to meet client needs while