Relationship Banker: Elevate Clients' Financial Lives

Bank of America; Florida; On-site; USD 19,000 - 28,000; Full time

Job summary

Bank of America Corporation is seeking a client-focused associate to engage clients in the lobby, educate on self-service channels, and process cash transactions. The role emphasizes building relationships, delivering a great client experience, and supporting sales goals within a bank branch.

You will work a 1st shift in the United States with a 40-hour work week, including potential weekends and extended hours as needed. High school diploma required.

Qualifications

• Self-starter with a strong work ethic and results focus.
• Collaborates effectively to meet client needs.
• Comfortable engaging all clients and explaining self-service options.
• Able to learn new information and technology platforms.
• Strong time management and ability to work extended hours/weekends.
• Provides solutions based on client needs while adhering to laws.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank.
• Grows business knowledge and network with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience and cash handling responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Client Management

Sales Mindset

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America Corporation is seeking a client-focused associate to engage clients in the lobby, educate on self-service channels, and process cash transactions. The role emphasizes building relationships, delivering a great client experience, and supporting sales goals within a bank branch.

You will work a 1st shift in the United States with a 40-hour work week, including potential weekends and extended hours as needed. High school diploma required.