Relationship Banker: Elevate Clients' Financial Lives

Bank of America; Edgewater (CO); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Bank of America in Colorado is seeking a friendly, customer-focused associate to engage clients in the lobby, educate them on self-service options, and process basic cash transactions.

You will build relationships, follow procedures, comply with regulations, and partner with specialists in lending and investments to meet clients' financial goals. Weekend and extended hours may be required.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates effectively to build relationships and get things done.
• Confidently communicates with clients and identifies solutions based on their needs.
• Able to learn and adapt to new information and technology platforms.
• Educates clients on self-service banking (ATM, online, mobile).
• Follows processes and adheres to laws and regulations in daily activities.
• Manages time and capacity while focusing on client outcomes.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines to serve clients and the bank, adhering to laws and regulations
• Grows business knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Client Experience Branding

Client Management

Client Solutions Advisory

Pipeline Management

Education

High School Diploma / GED

Job description

Bank of America in Colorado is seeking a friendly, customer-focused associate to engage clients in the lobby, educate them on self-service options, and process basic cash transactions.

You will build relationships, follow procedures, comply with regulations, and partner with specialists in lending and investments to meet clients' financial goals. Weekend and extended hours may be required.