Relationship Banker: Elevate Client Financial Lives

Bank of America Corporation; New York (NY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America Corporation is seeking a friendly, customer-focused lobby associate in New York. You will educate clients on self-service options, accurately process cash transactions, and build relationships to connect customers with suitable financial solutions.

The role requires strong communication, problem-solving, and the ability to work with cross-functional teams to enhance the client experience. You will handle cash responsibilities, manage client flow, and support weekends or extended

Qualifications

• Experience in banking or financial services preferred.
• Strong communication and interpersonal skills to engage clients.
• Ability to learn and adapt to new systems and processes.
• Willingness to work weekends/extended hours as needed.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service banking options.
• Process cash transactions accurately and efficiently for clients.
• Build relationships to identify financial needs and connect clients to solutions.
• Manage client flow, appointments, and outbound calls while delivering a superior experience.
• Adhere to laws, regulations, and bank policies in daily activities.

Skills

Customer Service

Sales

Communication

Problem Solving

Relationship Building

Cash Handling

Attention to detail

Education

High School Diploma

Job description

Bank of America Corporation is seeking a friendly, customer-focused lobby associate in New York. You will educate clients on self-service options, accurately process cash transactions, and build relationships to connect customers with suitable financial solutions.

The role requires strong communication, problem-solving, and the ability to work with cross-functional teams to enhance the client experience. You will handle cash responsibilities, manage client flow, and support weekends or extended