Relationship Banker: Elevate Client Financial Journeys

Bank of America; Flat Rock (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Michigan is hiring a client-focused Teller to engage customers in the lobby and assist with transactions through self-service channels. You will earn trust by delivering accurate cash handling and helpful guidance.

This role emphasizes building relationships, following procedures, and supporting financial goals. Weekend and extended hours may be required; training will occur at a nearby financial center.

Qualifications

• Enthusiastic self-starter with a strong work ethic and results focus.
• Collaborates effectively to build relationships.
• Passion and drive to improve clients' financial lives.
• Confident in identifying solutions for clients based on their needs.
• Confident in communicating with all clients.
• Ability to learn and adapt to new information and technology platforms.
• Educates clients on self-service banking (ATM/online/mobile).
• Applies strong critical thinking to meet clients' needs.
• Follows processes and laws/regulations to act in clients' best interest.
• Manages time and capacity efficiently.
• Flexibility to work weekends and extended hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Job description

Bank of America in Michigan is hiring a client-focused Teller to engage customers in the lobby and assist with transactions through self-service channels. You will earn trust by delivering accurate cash handling and helpful guidance.

This role emphasizes building relationships, following procedures, and supporting financial goals. Weekend and extended hours may be required; training will occur at a nearby financial center.