Relationship Banker: Elevate Client Experiences & Growth

JPMorganChase; Hayward (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

JPMorganChase is seeking a Relationship Banker in our Hayward, CA branch to deliver exceptional hospitality and help clients achieve their financial goals using Chase's digital tools.

You will manage assigned clients, build lasting relationships, tailor product recommendations, and collaborate with specialists to address complex financial needs while adhering to regulatory requirements.

Qualifications

• 1+ year of sales experience in Retail Banking or related industries with proven success in acquiring new clients.
• Ability to create memorable client experiences and elevate service.
• Excellent communication to tailor products to client needs.
• Ability to resolve client issues with attention to detail.
• Meet risk parameters and complete required training.
• Work branch hours including weekends and some evenings.
• SIE, FINRA Series 6, state registrations (63 if required), and Life licenses required.
• Unlicensed applicants must obtain licenses within 180 days of hire.

Responsibilities

• Put clients first and exceed expectations with attentive, friendly service.
• Manage assigned clients and meet with them to build lasting relationships.
• Communicate clearly to understand needs and build trust.
• Educate clients about technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures to consult on banking solutions and connect to experts.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Excellent communication

Customer service

Risk/compliance awareness

Weekend/evening availability

Education

High school degree

Tools

Chase Mobile App

Chase.com

Job description

JPMorganChase is seeking a Relationship Banker in our Hayward, CA branch to deliver exceptional hospitality and help clients achieve their financial goals using Chase's digital tools.

You will manage assigned clients, build lasting relationships, tailor product recommendations, and collaborate with specialists to address complex financial needs while adhering to regulatory requirements.