Relationship Banker: Elevate Client Experiences

JPMorgan Chase; Saginaw (MI); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

JPMorgan Chase is seeking an Associate Banker to deliver exceptional client experiences at the branch. You will greet clients, open accounts, and guide them through digital tools such as Chase Mobile and Chase.com. This role emphasizes relationship building and understanding customer needs.

You will work with branch teammates to ensure smooth operations, assist with everyday transactions, and uphold all banking policies and regulatory requirements.

Formación

• Experience delivering attentive, friendly service to clients.
• Ability to build trusted relationships with clients.
• Strong communication and courteous interactions.
• Attention to detail to resolve client issues.
• Willingness to collaborate with the branch team.

Responsabilidades

• Greet clients and manage lobby flow, using a tablet to check in and schedule meetings.
• Open new accounts and service existing ones while following policies.
• Assist clients with day-to-day banking, including self-service options like mobile apps and ATMs.
• Listen actively to clients, asking questions to understand needs and offer solutions.
• Handle branch operations and cash devices while following bank procedures.

Conocimientos

Customer service

Relationship building

Clear communication

Problem solving

Team collaboration

Tech literacy

Educación

High School Diploma or GED

Descripción del empleo

JPMorgan Chase is seeking an Associate Banker to deliver exceptional client experiences at the branch. You will greet clients, open accounts, and guide them through digital tools such as Chase Mobile and Chase.com. This role emphasizes relationship building and understanding customer needs.

You will work with branch teammates to ensure smooth operations, assist with everyday transactions, and uphold all banking policies and regulatory requirements.