Relationship Banker: Elevate Client Experiences

JPMorganChase; Memphis (TN); On-site; USD 40,000 - 56,000; Full time

Job summary

JPMorganChase is seeking a Relationship Banker in a Chase Branch in Memphis to represent our brand with hospitality, acquire and manage client relationships, and offer financial solutions. You will use banking solutions and technology to meet clients' needs and contribute to branch success.

The role emphasizes building trust, educating clients on digital tools like Chase Mobile App and Chase.com, and collaborating with specialists for complex needs.

Qualifications

• 1+ year of sales experience in retail banking or related industries.
• Ability to create memorable experiences for clients.
• Excellent communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail.
• Operate within risk parameters and complete required training.
• High school diploma or GED.
• Licensing: SIE exam, FINRA Series 6, state registration (63 if required), Life licenses; licenses obtained within 180 days.

Responsibilities

• Put clients first and exceed expectations with attentive, friendly service.
• Manage assigned clients and proactively meet with them to build lasting relationships.
• Engage in clear, consultative communication to understand and help clients, building trust.
• Educate clients on technology solutions (Chase Mobile App, Chase.com, ATMs).
• Learn products and procedures to consult on banking solutions and connect clients to specialists.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Excellent communication

Customer service orientation

Relationship building

Education

High school diploma or GED

Job description

JPMorganChase is seeking a Relationship Banker in a Chase Branch in Memphis to represent our brand with hospitality, acquire and manage client relationships, and offer financial solutions. You will use banking solutions and technology to meet clients' needs and contribute to branch success.

The role emphasizes building trust, educating clients on digital tools like Chase Mobile App and Chase.com, and collaborating with specialists for complex needs.