Relationship Banker: Elevate Client Experiences

Aumni; Glendale (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health care coverage

On-site health centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching and more

Job summary

JPMorganChase is seeking a Relationship Banker to represent the Chase brand in a branch setting. You will acquire, manage, and retain client relationships using banking solutions and technology to improve their financial outcomes.

This role emphasizes hospitality, proactive client engagement, and compliance with regulatory standards. The candidate should have at least 1 year in retail banking sales, strong communication, and the ability to explain product features to diverse clients.

Qualifications

• 1+ year of sales experience in Retail Banking or financial services.
• Ability to create memorable client experiences and trusted relationships.
• Excellent communication skills, in person and over the phone.
• Resolve client issues with attention to detail and consistency.
• Operate within risk parameters and meet compliance obligations.
• High school diploma or GED; licenses required within 180 days of hire.

Responsibilities

• Put clients first and exceed expectations with friendly service.
• Manage assigned clients, meeting them in person and by phone to build relationships.
• Consult and tailor product recommendations to client needs.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures quickly to consult with clients and team of experts.
• Adhere to policies, procedures and regulatory requirements.

Skills

Sales experience

Communication skills

Client issue resolution

Regulatory compliance

Education

High school diploma or GED

SIE and Series 6 licensing

Job description

JPMorganChase is seeking a Relationship Banker to represent the Chase brand in a branch setting. You will acquire, manage, and retain client relationships using banking solutions and technology to improve their financial outcomes.

This role emphasizes hospitality, proactive client engagement, and compliance with regulatory standards. The candidate should have at least 1 year in retail banking sales, strong communication, and the ability to explain product features to diverse clients.