Relationship Banker: Elevate Client Experiences

JPMorgan Chase & Co.; Des Moines (IA); On-site; USD 50,000 - 70,000; Full time

Job summary

JPMorganChase in Des Moines, IA, is seeking a Relationship Banker to represent Chase with hospitality and cutting-edge banking solutions. You will acquire, manage, and retain client relationships, offering thoughtful financial solutions to meet needs and simplify lives.

Responsibilities include serving clients in person and by phone, promoting Chase technology, and collaborating with experts for complex needs.

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services.
• Ability to create memorable client experiences.
• Excellent communication skills for in-person and phone interactions.
• Resolve client issues with attention to detail while maintaining consistency.
• Operate within risk parameters and complete required training.
• High school degree or GED (or foreign equivalent).
• Licensing requirements: SIE, FINRA Series 6, state registration (63 if required), Life licenses with JPMorganChase program within 180 days.

Responsibilities

• Put clients first and exceed their expectations with attentive service.
• Manage assigned clients and meet with them in person or by phone to build lasting relationships.
• Engage in clear, consultative communication to understand and help clients, building trust.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures quickly to consult on banking solutions and connect clients to experts.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Excellent communication

Regulatory compliance awareness

Customer relationship building

Time management

Education

High school degree or GED

Foreign equivalent considered

Job description

JPMorganChase in Des Moines, IA, is seeking a Relationship Banker to represent Chase with hospitality and cutting-edge banking solutions. You will acquire, manage, and retain client relationships, offering thoughtful financial solutions to meet needs and simplify lives.

Responsibilities include serving clients in person and by phone, promoting Chase technology, and collaborating with experts for complex needs.