Relationship Banker: Elevate Client Experience & Solutions

Bank of America; Cape Coral (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America in Cape Coral, FL seeks a customer-oriented associate to assist clients in the lobby, educate on self-service banking, and process cash transactions accurately. The role emphasizes compliance, relationship building, and supporting a seamless client experience.

Ideal candidates are proactive, adaptable, and capable of handling cash and inquiries while maintaining focus on client goals and bank policies. Weekends and extended hours may be required in this in-office position.

Qualifications

• Bachelor's or business-related associate degree is not required.
• Experience or ability to learn and adapt to banking platforms.
• Willingness to work weekends or extended hours as needed.

Responsibilities

• Educates clients on self-service channels and assists with transactions.
• Accurately and efficiently process cash transactions for clients.
• Manage lobby traffic, appointments, and outbound calls when needed.
• Build relationships to meet clients' financial needs and goals.
• Follow bank processes and comply with laws and regulations.
• Support client experience and drive responsible growth for the bank.

Skills

Adaptability

Customer focus

Oral communications

Problem solving

Relationship building

Time management

Cash handling

Education

High School Diploma / GED

Job description

Bank of America in Cape Coral, FL seeks a customer-oriented associate to assist clients in the lobby, educate on self-service banking, and process cash transactions accurately. The role emphasizes compliance, relationship building, and supporting a seamless client experience.

Ideal candidates are proactive, adaptable, and capable of handling cash and inquiries while maintaining focus on client goals and bank policies. Weekends and extended hours may be required in this in-office position.