Relationship Banker: Elevate Client Experience

Aumni; Lincoln (NE); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care coverage

Retirement plan

Tuition reimbursement

Mental health resources

Descripción de la vacante

Chase is hiring an Associate Banker in Lincoln, NE to deliver welcoming, client-focused service and leverage digital banking solutions. The role centers on building trusted relationships, educating clients on products, and processing account openings in a compliant, friendly manner.

You will collaborate with branch teammates to meet financial goals while maintaining a high standard of hospitality and service excellence. A strong focus on customer care and teamwork is essential.

Formación

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to quickly and effectively resolve client issues with attention to detail.
• Ability to elevate the client experience by collaborating with the team.
• Ability to quickly and accurately learn products, services, and procedures.

Responsabilidades

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts in compliance with policies.
• Educate clients on day-to-day banking and digital self-service tools.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash handling with adherence to policies.

Conocimientos

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge

Learning quickly

Educación

High school diploma or GED

Descripción del empleo

Chase is hiring an Associate Banker in Lincoln, NE to deliver welcoming, client-focused service and leverage digital banking solutions. The role centers on building trusted relationships, educating clients on products, and processing account openings in a compliant, friendly manner.

You will collaborate with branch teammates to meet financial goals while maintaining a high standard of hospitality and service excellence. A strong focus on customer care and teamwork is essential.