Relationship Banker: Elevate Client Experience

JPMorganChase; Las Vegas (NV); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care

Wellness centers

Retirement plan

Tuition reimbursement

Financial coaching

Job summary

JPMorgan Chase is seeking an Associate Banker in Las Vegas to represent the brand with hospitality, deliver exceptional client experiences, and build trusted relationships using modern banking solutions. You will educate clients on day-to-day transactions and digital channels, helping them meet their financial goals.

The role emphasizes customer service, teamwork, and adherence to policies while supporting branch operations and cash handling as needed.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to quickly learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Exceed client expectations by account servicing, maintenance, and opening new accounts while complying with policies.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and partnering with team to meet financial goals.
• Perform branch operations, including cash devices handling per bank policies.

Skills

Client service experience

Tech literacy

Cash handling

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker in Las Vegas to represent the brand with hospitality, deliver exceptional client experiences, and build trusted relationships using modern banking solutions. You will educate clients on day-to-day transactions and digital channels, helping them meet their financial goals.

The role emphasizes customer service, teamwork, and adherence to policies while supporting branch operations and cash handling as needed.