Relationship Banker: Elevate Client Experience

JPMorgan Chase; Gainesville (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

JPMorgan Chase in Gainesville, FL seeks an Associate Banker to deliver welcoming, attentive service and help clients achieve their financial goals. You will greet clients, assist with transactions, open new accounts, and promote Chase digital tools while staying compliant with bank policies.

With strong focus on relationship building, the role requires empathetic communication, product knowledge, and teamwork to provide seamless service.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships.
• Ability to engage clients and understand needs.
• Ability to quickly learn products and procedures.
• Strong communication and teamwork.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts while complying with policies.
• Educate clients on technology self-service options like Chase Mobile App and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and manage cash devices following bank procedures.

Skills

Client service

Relationship building

Communication

Empathy

Product knowledge

Learning quickly

Education

High school diploma or GED

Job description

JPMorgan Chase in Gainesville, FL seeks an Associate Banker to deliver welcoming, attentive service and help clients achieve their financial goals. You will greet clients, assist with transactions, open new accounts, and promote Chase digital tools while staying compliant with bank policies.

With strong focus on relationship building, the role requires empathetic communication, product knowledge, and teamwork to provide seamless service.