Relationship Banker: Drive Growth & Client Impact

FNB Corporation; Cleveland (OH); Hybrid; USD 50,000 - 70,000; Full time

Job summary

F.N.B. Corporation is seeking a Senior Relationship Banker in the Retail unit to execute consumer banking requests, leverage leads, and drive cross-sell opportunities. You will work within policies and Core Values, supporting multiple market locations as assigned.

The role emphasizes customer service excellence, sales performance, and accurate data handling while maintaining regulatory compliance and risk management practices.

Qualifications

• Excellent customer service skills.
• Strong written and verbal communication.
• Excellent organizational, analytical and interpersonal skills.
• Detail-oriented with accuracy.
• Proficient in MS Word and office software.
• Knowledge of banking policies and consumer products.
• Sales and referral skills.

Responsibilities

• Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales goals set by the Branch Manager.
• Incorporate FNB digital products & services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• All employees have the responsibility to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring risk.

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation is seeking a Senior Relationship Banker in the Retail unit to execute consumer banking requests, leverage leads, and drive cross-sell opportunities. You will work within policies and Core Values, supporting multiple market locations as assigned.

The role emphasizes customer service excellence, sales performance, and accurate data handling while maintaining regulatory compliance and risk management practices.