Relationship Banker - Digital-First Local Banking Expert

US Bank; Paducah (KY); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Healthcare

401(k) and retirement plan

Paid vacation and holidays

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, educate on products, and open accounts with a focus on accuracy and service excellence.

Role emphasizes proactive outreach, strong client relationships, and use of digital self-service tools to meet customer goals within a trusted banking relationship.

Qualifications

• Minimum four to five years of retail banking experience or equivalent training.
• Strong ability to build and foster client relationships through outreach and follow up.
• Thorough knowledge of bank policies, procedures and retail products.

Responsibilities

• Build relationships with customers through in-person, appointment, and virtual channels.
• Educate clients on deposit and loan products and tailor solutions to goals.
• Open new accounts and process service requests with accuracy.
• Promote digital products and self-service tools to meet needs.

Skills

Relationship building

Proactive outreach

Effective communication

Digital first mindset

Customer service

Sales campaigns/promotions

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, educate on products, and open accounts with a focus on accuracy and service excellence.

Role emphasizes proactive outreach, strong client relationships, and use of digital self-service tools to meet customer goals within a trusted banking relationship.